SHIPPING & REFUND
Buy Kratom Directly From The Source
Will I get tracking number?
Yes, definitely. Kelimutu Kratom operated business located in West Kalimantan and will ship your package to Pos Indonesia located in Ketapang/Sanggau, take 1- 2 working days for arrived in Pos Indonesia Office. After Shipping Agent release your tracking number we will forward the tracking details to your email address . All orders will receive email about order status include tracking number. Occasionally, tracking will be displayed as invalid on the EMS, USPS, website. Please be patient as often this “invalid” tracking number will correct itself once scanned in at the main EMS, USPS hub. Be sure to add email@example.com to your whitelist so our emails don’t end up in your junk mail folder.
Who pay for international taxes?
International orders may be subject to import duties and taxes on receipt of the package in the destination country. The customer is responsible for any customs charges that may be applied to the shipment. Unfortunately, Kelimutu Kratom has no control over these charges. Customs determines these charges and Kelimutu Kratom has no way of knowing what these charges may be. Kelimutu Kratom is not responsible for any actions taken by customs or the chosen package delivery service.
But we can provide small amount on invoice that make your clear from tax when recieving the package.
Guarantee and Refund
Kelimutu Kratom always give you complete document for customs clearance process in your country. But unfortunately Kelimutu Kratom have no guarantee and refund if customs seized you package.